You ship the goods
One shipment from your region to our warehouse in Slovenia.

Fulfilment centre in Slovenia · EU
You ship us your goods and we handle import, customs, storage, packing and delivery to customers across the EU within 1–3 days — with no extra customs costs for the buyer.
How it works
You handle product and sales. Import, warehousing, packing and delivery are our job.
One shipment from your region to our warehouse in Slovenia.
Import, customs formalities and forwarding for the whole shipment.
Orders enter our system and are packed the same working day.
The parcel arrives within 1–3 days, with no duties at the door.
Delivery
Your goods enter the EU once and then travel as domestic parcels to customers in all 27 member states.
Why us
The EU market offers huge potential, but the procedures and entry costs discourage many sellers.
Your goods reach EU customers through our programme. We are the importer and sender — you retain ownership of the goods and brand.
No registration, VAT filings or EU accounting.
Duties are paid once when goods enter the EU.
Stock is already inside the EU.
Start with a single pallet and grow.
What we offer
Everything between your pallet and an EU customer is on us — one partner, one invoice.
Import procedures, customs formalities, duties and forwarding.
Flexible storage that scales with sales.
Same-day pick & pack from your webshop.
Parcels arrive in 1–3 working days.
EU return address, inspection and restocking.
EU standards, GDPR and system integration.
EUR.1
If your goods originate in a country with an EU free trade agreement, an EUR.1 certificate lets them enter the European Union duty-free.

A certificate of preferential origin issued by customs.
With a valid EUR.1 the customs duty is 0%.
The exporter applies with an invoice and proof of origin.
You can still sell through our programme at the standard duty rate.
An invoice or price list
The tariff code (HS code), if available
Country of production and manufacturer’s declaration
Estimated monthly EU orders
Within one working day you’ll know whether your goods can enter duty-free.
Contact usHow we work
Four steps and clear ownership — you run product and sales, we run everything else.

We review your range, volumes and target markets, then prepare a proposal.

We define SKUs, quantities, packaging and all per-parcel costs.

We handle customs, receive the goods and connect your shop.

You sell, we pack and ship while you track every order.
Balkan Gateway app
Your account lets you manage products, stock and orders in real time.
The system supports popular eCommerce platforms and custom API integrations with detailed documentation.

FAQ
Question not answered? Write to contact@balkangateway.com
We are the importer and sender inside the EU; you retain ownership of the goods and brand.
Parcels from our Slovenian warehouse arrive in 1–3 working days.
No. Duties are paid once when goods enter the EU.
In our Slovenian fulfilment centre, with partner warehouses available across Europe.
Invoices, packing lists and proof of origin. Our team guides the process.
For Shopify stores, we offer a public Shopify-approved app for fast and seamless integration. Orders and product quantities are synchronised with our platform immediately. The app is available on the Shopify App Store.
For WooCommerce stores, we also offer our own specialised WooCommerce plugin.
For custom websites, we provide detailed REST API documentation and IT support. Documentation is available at docs.fulfillio.si.
Book an intro call and find out what selling in the EU through our warehouse costs.